There was something I was going to sound off about on Saturday, but I decided to put it off for a day. Yesterday I decided again to defer my rant - and today I've forgotten what it was!
It reminds me of one of the best pieces of advice I have ever been given. It was the manager of one of the bank branches at which I worked who told me that if he received a letter from a customer which really wound him up, he would dictate his reply and have it typed up, but would then put it in his desk drawer until the following day. If he still felt the same then, he would sign it, but otherwise he had a chance to rethink.